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24/7 Customer Support

e-Planet Server provides several ways to get the answer you need. 1-hour Response Guarantee!

Smart Context Help: No matter where you are in your admin panel, Smart Context Help is always available in the upper right-hand corner. Simply click on the link and the answers to the most common questions pertaining to that subject are answered in FAQ format. Relevant Video Tutorials are also available through Smart Context Help.
Video Tutorials: Over 70 tutorial videos are available throughout the hosting administration panel. Topics include
- Using the Site Manager (35 videos)
- Managing email (13 videos)
- Designing your site using SiteStudio (9 videos)
- Upgrading services (7 videos)
- Using our 24/7 Customer Support (3 videos)
Search Help & FAQs: Use keyword search or browse our lengthy list of categorized Frequently Asked Questions.
Trouble Ticket: In the off-chance your question isn't answered by one of the options above, you can open a new Trouble Ticket and receive a guaranteed response from a technical support technician within 60 minutes guaranteed.


	Whenever contacting us by phone, be sure to mention this site ID: 27204
	1-800-574-0902 (US Toll Free) +1-510-870-2470 (International) +44-20-7993-2768 (United Kingdom) +61-2-8003-5987 (Australia)